MIDU CUSTOMER CARE
Contact Us
Need help with an order, delivery, return, refund, payment or product question? Contact MIDU Commerce LLC and our support team will review your message as soon as reasonably possible.
Reach MIDU support
Our support team assists customers with purchases made through midu.uk. For order-related requests, include your order number and checkout email address so that we can review your message more efficiently.
Support email
For order support, delivery questions, cancellations, returns, refunds, payment concerns, complaints and privacy requests.
support@midu.ukCall us
For customer support enquiries. Have your order number and checkout email address available where relevant.
+44 7512 963799Message us
Send your order number, checkout email address and a clear description of the assistance you need.
Chat on WhatsAppSend us a message
Complete the form with accurate contact information. Include your order number if your message concerns an order, delivery, cancellation, return, refund, payment or product issue.
Help us respond faster
Providing complete and accurate information helps our support team understand your request and review the available options more efficiently.
Order number
Include your order number if your request concerns an order, delivery, cancellation, return, refund or after-sales issue.
Checkout email
Contact us using the same email address entered at checkout whenever possible.
Clear explanation
Explain what happened, when it occurred, the product or payment involved and the resolution you are requesting.
Photos or screenshots
For product, parcel, delivery, payment or website issues, clear photographs, video or screenshots may help us review the matter.
Common support routes
These pages provide information about common customer service questions and may help you find the appropriate next step.
Still need help?
Contact MIDU Commerce LLC by email, phone or WhatsApp and include your order number where relevant. Our principal business address is 5486 Segundo Dr, Loveland, Colorado 80538, United States. This address is not automatically a customer return address; wait for approved return instructions before sending any product.
